Legal
Terms of Use
Last updated: April 2025
1. Acceptance of Terms
By accessing or using Twilva (“the Service”, “we”, “our”), you agree to be bound by these Terms of Use and our Subscription Terms. If you do not agree, please do not use the Service.
Twilva is operated by Foxelli Group. These terms apply to all visitors, users, and subscribers of the platform.
2. Description of Service
Twilva is an online streaming platform offering original limited series and episodic content. Some content is available free of charge; full access requires a paid subscription. Content is delivered exclusively via streaming — no downloads are provided.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.
3. Eligibility
You must be at least 13 years of age to create an account. If you are under 18, you must have the consent of a parent or legal guardian to use the Service. By using Twilva, you represent that you meet these age requirements.
4. Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at hello@twilva.com if you suspect unauthorised use.
You may not create accounts using automated means or create an account on behalf of another person without their explicit consent. We reserve the right to terminate accounts that violate these terms.
5. Subscriptions and Payments
Paid access to the Service is governed by our Subscription Terms, which are incorporated by reference into these Terms of Use. By purchasing a subscription, you agree to those terms in addition to these.
6. Intellectual Property
All content on Twilva — including but not limited to series, episodes, characters, artwork, audio, and platform design — is the property of Foxelli Group or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and view content solely for personal, non-commercial purposes. You may not copy, reproduce, redistribute, transmit, sell, broadcast, or otherwise exploit any content without prior written permission.
7. Prohibited Conduct
You agree not to:
- Use the Service for any unlawful purpose or in violation of these Terms
- Attempt to gain unauthorised access to any part of the Service or its infrastructure
- Use automated tools, bots, or scrapers to access, collect, or index content
- Circumvent, disable, or interfere with security features or digital rights management
- Share your account credentials or subscription access with third parties
- Upload, post, or transmit any harmful, offensive, or infringing content
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
- Reverse-engineer, decompile, or disassemble any software used in the Service
8. User-Generated Content
If the Service permits you to submit reviews, comments, or other content, you grant Twilva a worldwide, royalty-free, irrevocable licence to use, reproduce, modify, and display that content in connection with the Service. You represent that you have the right to grant this licence and that your content does not infringe any third-party rights.
We reserve the right to remove any user content that violates these Terms or that we deem inappropriate, at our sole discretion and without notice.
9. Privacy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to our data practices as described in that policy. Please contact hello@twilva.com with any privacy-related questions.
10. Disclaimer of Warranties
The Service is provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. We make no warranties about the accuracy, reliability, completeness, or timeliness of any content.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Foxelli Group and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of, or inability to use, the Service — even if advised of the possibility of such damages.
Our total liability to you for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid us in the twelve months preceding the claim.
12. Governing Law and Disputes
These Terms are governed by the laws of the Republic of Lithuania, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts of Lithuania, except where applicable consumer protection law requires otherwise.
If you are a consumer in the European Union, you may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
13. Changes to These Terms
We may update these Terms of Use from time to time. We will notify you of material changes via email or a notice on the Service. Your continued use of the Service after changes take effect constitutes your acceptance of the revised Terms.
14. Contact Us
Questions about these Terms? hello@twilva.com